Is Your Siemens Phone System End of Life?

If you’re not sure what model your switchboard is, or whether it’s still supported, you’re not alone — most businesses inherit their phone system from whoever set it up years ago. Here’s how to find out fast.

Quick checklist — any of these apply to you?

– Your system has “HiPath” written on the cabinet or handset displays
– You’ve had it for more than 8 years and don’t remember it ever being upgraded
– Your installer has told you a part is “hard to get” or “on back order”
– You’re still using ISDN lines and haven’t looked at VoIP
– Nobody currently supporting your business can tell you what model it is

If two or more of these sound familiar, there’s a real chance your system is unsupported and running on borrowed time.

Siemens systems confirmed end of life

| System | End of support |
|—|—|
| HiPath 1120 / 1130 / 1150 | April 2017 |
| HiPath 3000 / 3550 / DX / Realitis | April 2017 |
| HiPath 4000 | Migration path available — contact us for status |

If your handsets or switchboard cabinet show any of these model names, you’re on an unsupported system today.

What “unsupported” costs you if you ignore it

– No fix if it breaks. Spare parts for these ranges are refurbished stock only, and supply is shrinking every year.
– No security patches. An unsupported PABX on your network is a standing risk that doesn’t get smaller by waiting.
– Rising running costs. Older systems can’t use VoIP trunking, so you’re likely paying more per call than a modern system would cost.
– No vendor backline. If your installer gets stuck, there’s no Unify support path left for these platforms.

Two ways to fix it — and cost isn’t a reason to wait

Replacing an unsupported system doesn’t have to mean the biggest quote
you can imagine:

– Budget alternative — hosted VoIP or a low-cost on-site PBX, for simpler setups, trading some advanced features for a much smaller price tag. Compare both options
– **Full OpenScape upgrade** — like-for-like replacement, all features carried over, actively supported. See the process

What to do next

You don’t need to replace anything today to get a straight answer. Tell us your model (or send a photo of the cabinet/handset if you’re not sure) and we’ll tell you honestly where you stand and give you pricing on both the full upgrade and the budget option.

HiPath 1120 / 1130 / 1150 → see replacement options
HiPath 3000 / 3550 / DX → see replacement options
Ready to move to OpenScape or VoIP → see the migration process

Or skip straight to a free assessment:

Call 011 206 2900 or request a free system check