Call Recorder Voicelogger Software for recorded calls
The CALL RECORDER Voicelogger RedTin is a cost effective software for voice-recording and voice logging that can be attached to any switchboard or analogue or digital extension. High value transactions (phone call conversations in which critical information is transferred) that need to be recorded for liability protection purposes can be entertained.
REDTIN Call Recorder Voicelogger for Single Line:
Call Recorder Voicelogger: RedTin Advanced Product Specifications:
Set Up Your Recording Call Options:
Recording call options on the RedTin Voicelogger: ie. Auto , Manual and Serial. On Auto recording the facility to set the maximum timeout after silence is available, auto recording will trigger the recording state automatically when the telephone handset is lifted or when the telephone is in use and sound is emitted through to the computer sound card.
RedTin Call Recorder Software Compression Table:
|1.3 KB s /Second|
|650mb||650000 KB||500000||138.89 Hours|
|700MB||700000 KB||538461||149.57 Hours|
|2.0 GB||2000000 KB||1538462||427.35 Hours|
RedTin Call Recorder Voicelogger Display pop-up box:
Call Logging-This option will display the RedTin Call Information box where the user can type in additional information relating to the call. The box can be displayed at the beginning of the conversation at the end or not at all. Choose the proffered setting.
Use password (Setup / Delete):
By enabling this setting the administration can control the user by not allowing him to change application settings or delete recordings without entering a password.
Need password to quit:
By enabling this setting the administrator can control the user by not allowing him to exit the application. Please be aware that if this application is available the user will not be able to quit the application neither will they be able to shutdown the computer operating system.
Minimize on Startup:
This feature will minimize the RedTin Advanced application on start-up. This comes in handy when the user needs no interaction with the application.
Voice record Recordings Database Path:
In here the user can choose whether to save the files locally or to a remote location (e.g. A network server).
Backup / Restore:
Recordings and database can be backed-up to and from a .zip file.
The retrieval section:
A Typical RedTin Voicelogger Retrieve Call Table
Under the retrieval table a few fields identify the user voice calls
These are the Administrator retrieval screens, they allow the administrator to playback all the users calls.
Voice Recorder Enter search data / Search by field:
Here the user selects first which field he wants to search in then type part-of or the complete search string in. Note: the search is incremental values anywhere in the field.
Flag a Voice Call Record:
Here the user can flag a conversation for future use, when flag is pressed it automatically add a date stamp on that file so that the user can know when he was interested in that specific conversation file.
Call log ID for each Voice Record:
Each conversation has a unique ID per user, when this ID file is deleted it will not be replaced.
Call log per User:
This is the user that made the conversation, and the administrator will be able to view all the users and their files. But when a user is set as not administrative he/she will only be able to view their files.
Contact name for Voice Call Record:
This is the contact name that was entered in the Call Information Box when the conversation was initiated or ended.
Call Record Phone number:
Currently this is viewed, as "Not Entered" this number can also be entered into the Call Information box, or later under the retrieval section.
Reference Number for each Call Recorded:
The reference number can be used to store a unique search reference number or keyword, e.g. when a user work on reference numbers for a client the reference number can be entered here for fast and easy retrieval of all those conversations.
Date/ Time per Call Recording:
Each file is stored with it's own unique timestamp and in this fields the date and time is listed of the conversations made by all the users.
Voice Call Recording Duration:
The voice call duration is the actual time that the user spends on that conversation, although the sound file might be shorter because of user intervention with the pause conversation button the time is still captured as actual time.
Email a Call Recording:
The conversation description can be entered into the Call Information box or directly into the retrieval section after the conversation. Here the user can type in important notes on the conversation.Voice Recorder Play back controls:
This is the control you use to playback the selected file, note that as soon as you selected the file in the grid, the play button will be automatically activated. There are also standard controls like pause stop and back; the back feature will take the recording back to the Current position selected underneath.